There comes a time in your life when you will need to consult with a lawyer – whether it be good news or bad news. A good lawyer works with you, helps you understand the situation, and guides you to the best possible result. At Kantor & Kantor we routinely speak with individuals who have had life, health, and disability claims denied by their insurance companies.
As lawyers we are well-versed in the practice of law, but we rely on the information from our clients to steer us in the right direction and guide each case. It takes TEAMWORK to get the best possible result for our clients.
Here are a few tips for talking to your lawyer and telling them what they need to know.
- Get organized.
Before calling, try to create a clear story of your situation in chronological order. Write it down and review it. If you have paperwork (e.g. denial letters, EOBs, approval notices), keep them in a safe place, and always keep the originals.
- Be specific.
We need to know your employer’s information, full names of doctors who have treated you, and what they have treated you for, name(s) of facilities where you have been treated and dates of treatment, where you were last employed and when that ended.
- Giving too much information is better than not giving enough information.
Keep in mind that what is important to you about your case may not be legally important. With that in mind, you should give as much information and detail to your lawyer as possible and let him/her decide what information is relevant to your case.
- Be honest.
Your lawyer cannot share confidential information with anyone without your permission. Being honest and telling your lawyer everything will allow him/her to give you the right advice and guidance to ensure a successful outcome.
- When your lawyer needs something from you, please give it to him/her.
There are certain deadlines that must be met. If your lawyer advises you of an upcoming deadline and requests something from you, do not put it off.
- Keep your lawyer informed.
Things change and when they do let your lawyer know. Details and developments can change the legal strategy of your case.
- Don’t be afraid to ask questions.
It’s your case. We want you to know and understand what is going on, so if something doesn’t make sense or you are confused by all of the legal jargon you hear, speak up and ask your lawyer to explain things in plain English.
At Kantor & Kantor we have a team of experienced attorneys who are all dedicated to obtaining the best possible result for our clients. If you or someone you know are being denied benefits by your insurer, please call Kantor & Kantor for a free consultation at 888-569-6013 or use our online contact form. We understand and we can help!